Broadcom's USA office in Plano, TX seeks a Senior Technical Support Manager for mainframe software. You lead teams of Technical Support Engineers, shape case quality, drive metrics, and ensure high‑impact incident resolutions with proactive customer engagement.
You''ll interface with R&D, manage staffing and training roadmaps, and contribute to strategic value reviews. The role is a work‑from‑office position requiring extensive leadership experience in mainframe support.
#J-18808-LjbffrSenior Mainframe Support Leader in plano at Unknown Company
This position is listed as full time and onsite.