Location: Houston Texas (Hybrid – 3 days onsite per week)
*We are unable to provide sponsorship for this role*
Qualifications
- 3+ years of hands‑on experience managing Microsoft 365 solutions, with several years focused on Microsoft Teams and related collaboration tools.
- Advanced Microsoft Teams administration and troubleshooting experience, including policy management, integrations, and issue resolution.
- Experience supporting Teams, SharePoint Online, OneDrive, Exchange/Outlook in a multi‑office or enterprise environment.
- Familiarity with Intapp or similar legal collaboration platforms
- Proficiency in PowerShell and Microsoft Graph API for administrative automation.
- Knowledge of Azure Active Directory (Entra ID), Conditional Access policies, and Microsoft Purview (DLP, eDiscovery, retention policies).
- Legal Services industry experience preferred
Responsibilities
- Serve as the subject matter expert for Teams, managing configuration, policies, and advanced features to deliver a seamless collaboration experience.
- Deploy and support Intapp Workspaces, integrating Teams with document management and knowledge systems for secure, efficient legal collaboration.
- Monitor Microsoft 365 collaboration services, perform maintenance, troubleshoot issues, and act as a Tier‑2/3 escalation point, including participation in on‑call rotation.
- Work with IT and business stakeholders to design custom Teams templates, channels, and integrations that improve productivity while meeting Firm policies.
- Implement Microsoft Purview solutions for data protection, retention, and ethical walls, collaborating with Security and Risk teams to maintain regulatory compliance.
- Evaluate and implement emerging Microsoft 365 features, including AI‑powered Copilot, to streamline workflows and enhance team efficiency.
- Create PowerShell scripts and use Microsoft Graph API to automate onboarding, permissions management, workspace provisioning, and other M365 administrative tasks.
- Produce clear SOPs, knowledge base articles, and user guides, and lead training sessions to drive adoption and proficiency across the Firm.
- Coordinate with Infrastructure, Applications, Security, and external vendors to ensure smooth integration and resolution of complex technical issues.