Maintains data integrity in order to facilitate reporting.
Serves as the technical expert in learning systems including the Learning Management System, social learning platforms, content management systems, and performance support systems for IU Health.
Designs, plans, innovates, implements, and manages the day‑to‑day operation of learning systems.
Performs troubleshooting and leads problem‑solving efforts involving vendors and other support personnel.
Establishes and manages complex user accounts, groups, and learning experience journeys.
Maintains security compliance and protects systems from unauthorized use.
Ensures availability and optimal performance according to Service Level Objectives.
Requirements
A background in navigating large, highly matrixed, and complex organizational environments is required.
Experience with PowerBI or other data analytics tools is required.
Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums and user learning journeys) is required.
5–7 years of related Learning Management System (LMS) experience is required, Oracle Learn is a plus.
Bachelor's Degree in Informatics, Computer Technology, related field of study, or equivalent years of experience is required.
Knowledge of database management and logic workflows is required.
Experience using advanced features in Microsoft Excel is required.
Experience in project management and agile processes is a plus.
Understanding of current digital instructional design best practices, user design experience, and adult learning principles is required.