Senior Learning Facilitator

Owning live training delivery across all mortgage fulfillment functions, the full-time Senior Learning Facilitator will design and facilitate complex learning programs for new hires and ongoing education in a remote environment. Key responsibilities Facilitate live training sessions and onboarding programs primarily in a virtual format, with occasional in-person delivery Adapt facilitation techniques to engage participants at varying competency levels and gather feedback for continuous improvement Collaborate with Enablement Managers and Instructional Designers to prepare training materials and maintain the facilitation calendar Required qualifications 8+ years of experience in professional training facilitation or learning program management Demonstrated experience in the mortgage industry, specifically in training for mortgage sales or fulfillment Master-level facilitation skills across virtual and live formats, with proficiency in virtual training platforms Strong analytical skills to interpret evaluation data and generate actionable insights Self-directed with the ability to manage multiple concurrent training programs and prioritize workload effectively