Define and articulate the product vision, strategy, and roadmap for product and engineering development lifecycle capabilities, aligning priorities to business strategy, user needs, risk considerations, and operational objectives.
Own and evolve the backlog for Jira, Jira Product Discovery, and related workflow capabilities, ensuring work is prioritized based on business value, scalability, user experience, and enterprise impact.
Lead the end-to-end product lifecycle across discovery, requirements, design, configuration, testing, launch, adoption, and continuous improvement.
Partner across Product Management and business lines to create a cohesive, scalable, and consistent approach to product development lifecycle tooling and workflows across the enterprise.
Serve as the voice of the user and stakeholder, translating feedback and operational pain points into clear product opportunities, enhancements, and process improvements.
Work closely with engineering, IT, and external vendors to deliver new features, integrations, automations, and system enhancements.
Define and document product requirements, user stories, acceptance criteria, and functional expectations to support high-quality execution and delivery.
Configure and optimize core Jira and Jira Product Discovery capabilities, including workflows, templates, issue types, views, automations, and related platform capabilities.
Ensure systems and tools are well integrated across the enterprise through APIs, middleware, data pipelines, and adjacent workflow technologies.
Drive rigorous testing practices, including unit, integration, and user acceptance testing, to support production-grade quality, reliability, and data integrity.
Develop and enhance reporting, dashboards, and visibility into operational and product performance to support decision-making and continuous improvement.
Use qualitative and quantitative data to evaluate adoption, engagement, process efficiency, satisfaction, and other success measures.
Influence cross-functional stakeholders and resolve competing priorities by communicating product direction, trade-offs, dependencies, and expected outcomes clearly.
Lead change management efforts related to tooling and workflow enhancements, including communication, enablement, training, and adoption support.
Leverage market trends, platform capabilities, emerging technologies, and AI-enabled opportunities to improve workflows and user outcomes where practical and valuable.
Embed strong risk, security, control, and compliance considerations into product design and delivery, and support the company’s commitment to protecting the integrity and confidentiality of systems and data.
Requirements
Education and/or experience typically obtained through completion of a bachelor’s degree.
Typically has 10 years of experience or demonstrated portfolio consistent with experience required of the role in product management, technical product management, business systems product ownership, or a related discipline.
Demonstrated experience owning strategy and delivery for complex products, platforms, enterprise applications, or workflow capabilities.
Experience leading cross-functional product initiatives involving product, engineering, operations, compliance, legal, risk, and other business stakeholders.
Deep functional expertise with Atlassian tools, including Jira and Jira Product Discovery, with the ability to translate business needs into configuration, workflow design, and platform improvements.
Demonstrated ability to define product vision, roadmap, backlog, requirements, and success measures for complex business or technical capabilities.
Strong product management fundamentals, including discovery, prioritization, roadmap development, user story writing, and iterative delivery.
Strong technical fluency, including understanding of APIs, integrations, data flows, system dependencies, and enterprise application environments.
Experience driving adoption and continuous improvement through stakeholder engagement, training, communication, and change enablement.
Strong analytical, problem-solving, and decision-making skills, with the ability to use data and insights to prioritize opportunities and measure impact.
Strong written and verbal communication skills, with the ability to influence stakeholders and create alignment across competing priorities.
Experience operating in regulated environments and incorporating risk, governance, security, and compliance considerations into delivery.