Toyota Financial Services (TFS) seeks a passionate Software Engineer, Lead, to serve as a principal SME for inbound and outbound IVR capabilities. You will shape customer voice automation and contact center solutions across the enterprise, partnering with architects, engineers, and stakeholders in a fast-moving Agile environment.
The role focuses on modernizing IVR architecture, mentoring engineers, and ensuring resilient, secure platforms aligned with mobility goals for all customers in Plano,
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