GEICO is seeking a Senior Product Manager to lead the IVR and conversational AI portfolio, shaping the voice-first customer experience. You will own the product strategy for the IVR platform, drive roadmaps, and ensure solutions meet customer needs while delivering business outcomes.
Collaboration with engineering, design, operations, and executives is essential to increase self-service adoption and satisfaction.
#J-18808-LjbffrSenior IVR & Conversational AI Product Leader in bethesda at Unknown Company
This position is listed as full time and onsite.