FullStack is seeking a hands-on Delivery Manager to own enterprise application support and BAU enhancements for a global R&D IT client. You will oversee a three-workstream framework including L1 service desk, L2 specialists, and minor enhancements, coordinating with internal L3 teams.
You will manage client relationships from executive sponsors to tactical managers, own engagement financials, staffing decisions, coverage, and retention across a US/Colombia distributed team, aligned to US Eastern
#J-18808-LjbffrSenior IT Service Delivery Manager (Remote & Global) in charlotte at Unknown Company
This position is listed as full time and onsite.