A technology support company located in Santa Clara, California, seeks an experienced L2 Support Manager. You will lead a team of support engineers, troubleshoot complex technical issues, and ensure excellent customer service. The ideal candidate has over 8 years in technical support, strong leadership abilities, and expertise in Salesforce, SAP, and Java. Join a dynamic team dedicated to optimizing support processes and improving customer satisfaction.
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Senior IT Production Support Engineer - Lead Incidents & KB in santa clara at Unknown Company
This position is listed as full time and onsite.