Empower AI in Quantico, VA is seeking a Customer Support Supervisor to lead Tier II & III desktop and field service teams for a DoD enterprise IT program serving ~13,000 users.
You will ensure SLA/AQL performance, manage on-site coverage, coordinate hardware refreshes, and maintain STIG-compliant images and asset accuracy.
Requirements include US citizenship, active TS clearance, DoD 8570 IAT Level I, and 10+ years of end-user support with leadership across multiple sites.
#J-18808-LjbffrSenior IT Desktop and Field Services Supervisor in quantico at Unknown Company
This position is listed as full time and onsite.