Senior Intune Engineer

Responsibilities

• Design, implement, and optimize endpoint solutions across Windows, macOS, iOS, Android, Chromebooks, and Azure Virtual Desktop.
• Collaborate with cross-functional teams (Security, Infrastructure, Application) to align solutions and priorities.
• Define and promote technical standards, best practices, and architecture patterns for end‑user computing platforms.
• Act as a senior escalation point for complex endpoint, workspace, and virtual desktop issues.
• Define, standardize, and continuously improve end‑user computing operational processes and best practices.
• Establish clear documentation for endpoint configurations, policies, troubleshooting, and operational workflows.
• Drive automation, policy‑based management, and self‑service capabilities to improve scalability and efficiency.
• Identify operational gaps and inefficiencies and lead improvement initiatives.
• Own endpoint platform architecture and configuration standards across all supported platforms.
• Lead implementation and optimization of Microsoft Intune and Azure services.
• Partner with security teams to enforce endpoint security controls, Conditional Access, and Zero Trust principles.
• Ensure endpoint configurations meet security, compliance, and regulatory requirements.
• Monitor endpoint health, compliance posture, and platform performance.
• Optimize onboarding and user productivity from day one; collaborate with IT support to reduce friction during device setup and use.
• Support consistent configuration and readiness standards for new users, roles, and locations.
• Gather and incorporate end‑user feedback to improve usability and service quality.
• Align device and workspace solutions to evolving workforce and operational needs.

Required Qualifications

• Proven experience in end‑user computing, endpoint engineering, or IT operations.
• Strong hands‑on experience supporting distributed, multi‑site, or remote environments.
• Deep knowledge of endpoint platforms: Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments.
• Hands‑on experience with Microsoft Intune, Entra ID, and Azure services.
• Experience supporting onboarding, access readiness, and user lifecycle processes in regulated environments.
• Demonstrated ability to design, implement, and improve technical standards and operational processes.
• Strong communication skills and ability to collaborate across technical and business teams.

Preferred Qualifications

• Experience supporting healthcare organizations or other highly regulated industries.
• Familiarity with security, compliance, and data privacy requirements (e.g., HIPAA, Zero Trust principles).
• Track record of driving automation, standardization, and continuous improvement initiatives within endpoint or workplace teams.

Benefits

• True work‑life balance and dedicated care for personal well‑being.
• Full benefits package: medical, dental, vision, 401(k) with match.
• Paid time off, holiday pay, and professional development opportunities.

Location: Eagle, ID; Salt Lake City, UT; Nashville, TN; Farmington, CT.

Schedule: Hybrid, 3 days a week in office.

Wage: DOE.

This is an equal opportunity employer. Pennant Services is committed to ensuring that all conditions and privileges of employment are based on qualifications and work record. No employment decision is made, nor do we discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, veteran status, or disability.