Sr. Manager Of Digital Product ManagementThe Sr. Manager of Digital Product Management is the owner of all facets of their product and must be adept at working across all phases of product management. Entrepreneurial by nature, this person is accustomed to taking ambiguous products and turning them into well run operations that create meaningful value both for the customer and the company. With a strong background as a Digital Product Manager, this person will both help to define the product management function, and through their performance help elevate Quest to best in class. Willingness to roll up their sleeves and dive into the details, while simultaneously able to craft stories for executive and customer presentation is a must.Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. This position is hybrid and will require 3 days on site in Schaumburg, IL.We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment programBlueprint for WellnessHealthyminds mental health programVacation and Health/Flex Time6 Holidays plus 1 MyDay offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending Accounts Annual incentive plansMatching gifts programEducation assistance through MyQuest for Education Career advancement opportunities and so much more!ResponsibilitiesStrategic and delivery leader for core interoperability orders and results solutions and supporting analysis, implementation, self-service, and automation tools.Set vision and develop strategy, define and deliver optimized client and partner experiences throughout the orders and results interface journeyDeliver high quality HL7 and FHIR interfaces for core orders and results, both inbound and outbound interfaces.Partner on new test products, specialized integration solutions, new EHR certification and validations, focusing on simplified integrations, reduced level of effort, driving time to market and reduced turn-around time.Partner with the Business to confirm understanding of customer need, align on scope, manage a roadmap and related financials, and regularly prioritize product development efforts.Regularly collect and analyze the Voice of the Customer, industry trends, disruptors, and current competition.Ensure comprehensive competitive information on market penetration, product capabilities and initiatives are maintained.Understand Quest clients by leading research stakeholder feedback, customer feedback, benchmarking, and journey mapping to develop deep understanding of clients' needs and inform client attraction, engagement, and retention.Translate overall vision into product roadmap and delivery; evangelize solutions to associated teams and partnersRegularly present product strategy, roadmap progress, and performance metrics to senior leadership and executive steering committees to secure buy-in and resources.Accountable for the results of the Digital products assigned; Assess long-term viability of product features aligned to expected business outcomes and benefits, building opportunities to maintain or improve Quest's competitive position.Provide input on business plans/initiatives/marketing programs, to drive sales effectiveness, operational efficiency, and strategic congruence.Own end-to-end digital and data journeys; Work with the Design Team to inform User Experiences, Wireframes, prototypes, customer journeys, personas, corresponding data journeys and content that bring the journeys and product strategies to life.Collaborates with business partners on the creation of business cases and serves as two-in-a-box with the Business Owner to manage the product digital and related data lifecycles / journeys.Accountable for the definition/refinement of the backlog of Epics and related Features to enable Agile ARTs to deliver prioritized business value.Proactively identify short- and long-term product/process improvement, bring forward innovative ideas and opportunities as part of collaboration with the team, leads and key business partner.Promote an environment that encourages collaboration, initiative, continuous improvement, learning and the generation of innovative ideas and solutions.Manage existing solutions and data. Identify and manage solutions and related data within the domains of improving member satisfaction, utilization management and risk arrangements.Work with Interoperability Vendor Management team to define and track strategic interoperability opportunities with key EHR partners.Mentor and guide digital product manager and digital product analysts on the team.Lead cross-functional teams to drive product strategy and execution.Act as a subject matter expert for interoperability within the organization.QualificationsRequired Work Experience: 5+ years product management requiredPreferred Work Experience: 3 years healthcare experienceLab experience preferred Experience in healthcare interoperability in a lab setting.EducationBachelor's Degree BS in Comp Science (Preferred)Master's Degree MBA (Preferred)About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.