Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement)The Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) will manage technical support for Los Angeles County's new enterprise e-procurement system. This role involves close collaboration with executives and key stakeholders across County departments to develop project plans and ensure successful implementation. The system aims to optimize the Source-To-Pay process, enhancing efficiency and effectiveness while enabling large-scale transformation in a highly matrixed organization of over 40 County departments, with a combined annual spend exceeding $10 billion. Success in this position requires a strategic systems mindset, strong leadership and project management skills, and demonstrated expertise in current industry technologies that will form the foundation of the new system.Acts as a senior technology consultant and liaison to departmental project teams, customer management, and contractors in a highly specialized field of information technology systems design and development, and implementation with an emphasis on the County's enterprise eProcurement System. Leads the eProcurement Division's technical resources and provides direction on workload and assignments of team members, including information technology specialist, information technology analysts, application developers and technicians, and Contractor personnel. Leads multiple workstreams of technical resources for all project phases of the new system including design, development, implementation, and post implementation support. Responsible for identifying technical requirements derived from business requirements, functional designs, process designs (including scenario design, flow mapping), prototyping, testing, training, and ongoing support models and procedures. Serves as single threaded owner accountable for the technical deliverables that comprise the Source-To-Pay transformation and implementation. Provides final review and approval for the Source-To-Pay system project contractor technical deliverables. Designs service delivery models and performance frameworks to enhance responsiveness and efficiency, including collaborating with stakeholders to define technical support requirements, ensuring alignment and seamless service integration and driving excellence and quality, and fostering positive customer experiences. Develops and implements operating plans, data reporting structure, and appropriate Key Performance Indicators (KPIs) to measure effectiveness of technical support. Focuses on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughout, and improved cycle times and documents all technical support processes. Develops public/private partnerships to meet customer requirements. Manages ongoing operational functions related to procurement technology and programs, and ensures existing systems are maintained, up to date, monitored, secure and operating efficiently. Advises ISD and County executive management concerning the current and future direction of technological developments related to eProcurement. Acts as an advisor to ISD executive management on strategic IT policy decisions.Selection requirements: Four years of experience, within the last five years, at the level of Los Angeles County's class of Information Technology Specialist, ISD* - OR - Four years of management experience in the field of information technology, within the last five years, at the level of the Los Angeles County's class of Section Manager, Information Technology, ISD** or higher.
Experience at the level of Los Angeles County's class of Information Technology Specialist, ISD is defined as acts as a consultant, technical expert, systems/solutions architect, or a project manager in a technical and specialized field of information technology.
Experience at the level of Los Angeles County's class of Section Manager, Information Technology, ISD is defined as manages the activities of an Information Technology section in the performance of a variety of application systems development, implementation, modification and maintenance activities. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.Desirable qualifications: Experience supporting Software as a Service (SaaS) hosted systems, including performing configurations in lieu of software customizations; complex integrations with financial Enterprise resource planning (ERPs); data warehouse and report development, including dashboards; issues management with SaaS hosted provider; and managing system upgrades with SaaS hosted provider(s).
Experience designing, developing, implementing and maintaining a Source-to-Pay or similar system across a high matrix organization with annual spend over $250M. Bachelor's Degree from an accredited college or university in Computer Information Science, Computer Science, Computer Engineering, Software Engineering or a closely related field. Closely related fields: Will be determined by the hiring manager.Our assessment process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to apply: Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. We must receive your application on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website