Zillow Group is seeking a Senior Manager, Incident Management (M4) to lead our incident and problem management function and elevate operational excellence across production systems. This remote role oversees strategy, process, and people to resolve incidents quickly, prevent recurrence, and raise reliability.
You will own the end-to-end program, drive blameless RCAs, and champion AI-enabled workflows to accelerate detection and remediation.
#J-18808-LjbffrSenior Incident & Problem Leader | AI-Driven Reliability in northern at Unknown Company
This position is listed as full time and able to be worked remotely.