Senior Implementations ConsultantLocation: East Coast (Remote, U.S.)Who We AreVic.ai is building the future of autonomous accounting using AI. We help finance teams eliminate manual work, increase accuracy, and scale intelligently by transforming one of the most complex and operationally heavy areas of finance: accounts payable.Our AI-powered platform applies machine learning and automation to invoice processing, coding, approvals, and insights - enabling finance teams to operate with speed, confidence, and control. Vic.ai has processed hundreds of millions of invoices with industry-leading accuracy and supports thousands of customers across a wide range of ERP environments.We're a fast-growing, product-driven company backed by top-tier investors, operating with a strong sense of ownership, accountability, and pace.
Our values guide how we work every day: People First, Integrity is Fundamental, Honesty is Magic, Action over Motion, and Enjoy the Journey.Why Work at Vic.aiAt Vic.ai, implementations are deeply technical, highly collaborative, and critical to customer success.This role sits at the intersection of AI, finance operations, and enterprise software delivery. You'll work with sophisticated customers, complex ERP environments, and AI-driven workflows - helping organizations operationalize automation and change how their finance teams work.You'll have real influence over how Vic.ai scales its implementation motion: defining frameworks, improving tooling, partnering closely with Integrations and Product, and ensuring our AI capabilities are deployed effectively and responsibly from day one.If you enjoy translating technical systems into real business outcomes and thrive in environments where execution, precision, and ownership matter - you'll find this role both challenging and rewarding.The RoleWe are seeking a Senior Implementations Consultant to lead complex, enterprise-level customer onboardings at Vic.ai. Reporting to the Director of Implementations, you will own the technical and operational execution of implementations, ensuring customers are fully prepared to leverage Vic.ai's AI platform at go-live.This role is ideal for a hands-on implementation leader who is comfortable navigating ERP ecosystems, data flows, and automation-driven change while also engaging confidently with senior customer stakeholders.What Success Looks Like in This RoleSuccessfully leading complex, AI-enabled implementations with minimal supervisionDriving strong alignment across technical, operational, and executive stakeholdersTranslating customer requirements into scalable, repeatable implementation approachesIdentifying risks early and proactively managing dependencies across systems and teamsElevating implementation standards, documentation, and delivery qualityMentoring junior consultants and contributing to a high-performing implementation teamWhat You'll DoDesign and execute scalable implementation frameworks: Develop processes, templates, and technical best practices for enterprise Vic.ai deploymentsOwn the end-to-end implementation lifecycle: From post-sale handoff through go-live readiness and early adoptionPartner cross-functionally: Collaborate closely with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelinesLead technical go-live execution, including: Project planning, milestones, and dependency managementCoordination across ERP integrations, data ingestion, and AI configurationRisk identification, mitigation strategies, and escalation managementKPI tracking and post-implementation optimizationGuide customers through AI-driven change: Support customers as they adopt automated workflows, align expectations, and operationalize new processesChampion implementation quality: Ensure accuracy, performance, and scalability in customer environmentsMentor and lead: Provide guidance to future junior consultants and contribute to team-wide delivery excellenceStandardize and scale delivery: Partner with Operations to define implementation standards and support partner-led implementation modelsWhat You'll Need7+ years of professional experience, including 5+ years leading software implementations (ERP, finance systems, or data-driven platforms strongly preferred)Strong understanding of ERP ecosystems, integrations, and enterprise data workflowsProven experience managing complex projects with multiple technical and business workstreamsDemonstrated ability to gather requirements, define scope, and translate needs into executable plansComfort working with AI-enabled products, automation, and evolving technical systemsExcellent analytical, problem-solving, and decision-making skillsExecutive presence with the ability to engage and influence senior customer stakeholdersExceptional organizational skills and ability to manage multiple implementations simultaneouslyStrong written, verbal, and presentation skills, including the ability to explain technical concepts clearlyBachelor's degree in a relevant field; PMP certification a plusAbility to quickly learn new tools, platforms, and technologiesWhy This Role MattersThis is a high-impact role where your work directly influences customer success, product adoption, and Vic.ai's ability to scale responsibly.
You'll help customers unlock the full value of AI in finance - and help define how enterprise implementations are delivered as Vic.ai continues to grow.If you're excited by technical problem-solving, AI-powered platforms, and leading complex implementations at scale, we'd love to hear from you.