Harbor IT is seeking a Help Desk Technician II for remote-first support within the Service Delivery team. You will own tickets end-to-end, mentor Help Desk I staff, and escalate complex issues across healthcare and life sciences environments.
The role emphasizes uptime, data security, and regulatory sensitivity (HIPAA/PHI). You will troubleshoot end-user devices, manage Microsoft 365/Entra ID/AD/Intune endpoints, and collaborate with infrastructure and project teams on deployments, migrations,
#J-18808-LjbffrSenior Help Desk Technician II — Remote MSP, HIPAA-Aware in Remote at Unknown Company
This position is listed as full time and able to be worked remotely.