NuAxis is seeking a Service Desk Specialist to provide on-site and remote technical support for MEMC and WMATA environments. You will manage incidents, triage issues, and ensure timely resolution while adhering to SOPs and KBAs.
Travel up to 50% may be required to support government locations and projects. The role involves logging tickets, supporting PC refresh programs, and collaborating with Tier I/II teams to maintain service levels and quality assurance.
#J-18808-LjbffrSenior Help Desk Specialist II - Onsite & Remote Support in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.