Senior Group Account Director, Client Services (Remote)

Impiricus is seeking a Group Account Director, Client Services to lead a pod within the Client Services organization. You will own delivery execution, client outcomes, and team performance, serving as the senior relationship owner for key accounts and driving retention and expansion.

As the primary escalation point for complex client issues, you will set standards for operational discipline as the pod scales, partnering with Sales, Product, Data, and Medical teams to ensure strong outcomes.