Tata Consultancy Services in the United States (New Jersey) seeks a Senior Service Delivery Manager to lead global delivery teams across onsite, offshore and nearshore locations. You will own end-to-end infrastructure service delivery, ITIL processes, and ServiceNow ITSM, ensuring SLA/KPI alignment and seamless governance.
Responsibilities include driving major incident resolution, partnering with customers and vendors, overseeing capacity, and guiding transition and modernization programs.
#J-18808-LjbffrSenior Global Infrastructure Service Delivery Lead in burlington at Unknown Company
This position is listed as full time and onsite.