CareMore Health is seeking a Senior Telephony Analyst to lead the Five9 telephony platform, overseeing day-to-day administration, troubleshooting, governance, reporting, and optimization. You will collaborate with IT, operations, vendors, and leaders to deliver telephony solutions that align with business needs.
The role focuses on auto-dialer and SMS campaigns, Workforce Management, system integrations, licensing, capacity management, and ongoing platform enhancements while leveraging data to
#J-18808-LjbffrSenior Five9 Telephony & Contact Center Lead in ca at Unknown Company
This position is listed as full time and onsite.