Triwill Group is seeking a Senior Five9 Systems Engineer to own and evolve our cloud-based contact center platform. You will lead Five9 configuration, authentication, and CRM integrations while mentoring teammates and building robust runbooks and SOPs.
In this role you will design scalable architectures, troubleshoot API/session issues, manage SSO configurations, and partner with clients and vendors for seamless deployments. Strong documentation and communication skills are essential.
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