Providing high-quality support for Banner Financial Aid customers, the full-time Senior Financial Aid Analyst will utilize strong analytical skills to troubleshoot application issues and collaborate with the Global Support Team in a remote setting. Key responsibilities Deliver in-depth troubleshooting and problem-solving support for Banner Financial Aid and Financial Aid Self-Service product issues Document issues within the tracking system and monitor progress through resolution Maintain a solid understanding of Banner Financial Aid products and support California customers with specific state grant processing Required qualifications 5+ years of experience with Banner Financial Aid Admin and Self-Service products Strong understanding of Financial Aid terms and federal regulations Ability to write and troubleshoot complex SQL statements Experience in higher education financial aid Proven analytical and troubleshooting skills for functional and technical issues
Senior Financial Aid Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.