Senior Event Manager

Managing complex events, the full-time Senior Event Manager will prepare event documentation, coordinate with sales and property departments, and ensure high-level service throughout all phases of events while working onsite in San Francisco. Key responsibilities Oversee customer experiences from file turnover through post-event phases, including managing group room blocks and meeting spaces Lead pre-event and post-event meetings to address operational challenges and gather feedback Maximize revenue by up-selling products and services throughout the event process Required qualifications High school diploma or GED with 2 years of experience in event management or related field, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major Experience managing customer budgets and event profitability Ability to conduct effective pre- and post-event meetings Proven track record in customer service and handling guest feedback Strong understanding of sales processes and event operations