Twilio is seeking a Staff, Escalations Manager 4 to lead a global Escalations Management team within Twilio Support Ops. The role emphasizes technical leadership, executive communications, and driving improvements across the organization.
Based in Spain, this remote role follows EMEA hours with occasional in-person gatherings. Ideal candidates have 5+ years in client-facing technical support and experience with Tableau, Excel, Jira, and Zendesk.
#J-18808-LjbffrSenior Escalations Manager (Remote) in Location not specified at Unknown Company
This position is listed as full time and able to be worked remotely.