Tailscale is seeking a Senior Customer Support Engineer (Tier 3) to own the most complex escalations from intake to resolution. You will work closely with Support, Product and Engineering to deliver fast, clear, and reproducible bug reports and engineering handoffs.
This is a remote-first role with US residency required. You’ll investigate root causes, communicate technical concepts to both engineers and stakeholders, and help improve our tooling and runbooks while maintaining exceptional
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