Palo Alto Networks is seeking a Customer Engineering escalation expert to serve as the technical pivot between Product Engineering, Systems Reliability, and Technical Support. You will diagnose complex issues, work with AI tools, and translate troubleshooting into structured playbooks and guardrails for automated resolution.
You will collaborate across cross-functional teams on early-stage products, shaping reliable, secure network solutions and contributing to AI-driven support workflows in
#J-18808-LjbffrSenior Escalations Engineer: AI-Driven Cyber Resolve in california at Unknown Company
This position is listed as full time and onsite.