Illumio seeks a Senior Escalation Manager to own end-to-end customer escalations requiring Product, Engineering, Cloud Operations, SRE, Security, and Executive leadership. You’ll drive cross-functional resolution, executive updates, and post-incident governance from RCA to corrective action.
The role emphasizes strong technical support background, program management, and stakeholder management across enterprise customers in a fast-paced environment.
#J-18808-LjbffrSenior Escalation Manager, Cross-Functional Incident Leader in san jose at Unknown Company
This position is listed as full time and onsite.