Horizon3 is a fully remote cybersecurity company seeking a seasoned Staff-Level Enterprise Technical Support Engineer with 8+ years of hands‑on experience. You will act as a senior technical authority for enterprise customers, diagnosing cloud, networking, and security issues, and drive cross‑functional collaboration with engineering, product, and sales.
You will own architectures, define support processes, mentor teammates, and advocate best practices for infrastructure as code, containerized
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