Experis Technology Group seeks an Enterprise Contact Center Architect (CCAI/CES - GCP) to drive large-scale CX transformations using Google CCAI, CES, and Vertex AI across voice, digital, and omnichannel channels.
Responsibilities include shaping enterprise CX architecture, designing virtual agents, and guiding integrations with CRM and enterprise systems while mentoring other architects and supporting pre-sales and delivery governance.
#J-18808-LjbffrSenior Enterprise Contact Center Architect - GenAI + GCP in dallas at Unknown Company
This position is listed as full time and onsite.