Job TitleThis candidate will provide technical support for ICU Medical FDA-approved software and wireless medical devices deployed within customer-controlled networks. Additionally, the candidate will provide internal infrastructure support to the Research and Development (R&D) groups and Service Center teams around the world.Essential Duties & ResponsibilitiesConfiguring, supporting and troubleshooting enterprise wireless network controllers and access points (Cisco preferred).Deploy new wireless controllers, deploy new SSID's using various encryption and authentication methods on the ISM 2.4, 5.2Ghz and 6GHz radio bandsTroubleshoot and isolate client network connectivity issues that might be caused by device misconfiguration, environmental interference, or system misconfigurationsStrong wireless understanding around configuring RADIUS servers for client/device profiling and 802.1x authentication to include EAP-PEAP, EAP-TLS, EAP-TTLS and EAP-FAST.Knowledge of the 802.11 standards and identify what channels are available for use and common sources of wireless interferenceInstall, configure and maintain Cisco Catalyst network routers and switches using IPv4 and IPv6 protocolsCapture both wired and over-the-air wireless network traffic and analyze said traffic using common network tools such as AirMagnet and WireSharkKnowledgeable in network firewalls, site-site VPN tunnels and network access control lists.Able to create x509 keystores and certificates and convert certificates into various formats as needed.Configuring, supporting and troubleshooting enterprise server hardware, virtual hypervisors and virtual machines (VMware, HyperV, etc.).Managing Microsoft Active Directory users, groups, and GPO policies.Maintaining detailed documentation of system configurations, processes, and standard operating procedures (SOPs).Knowledge & SkillsWireless Network Controllers:Add/remove/modify ESSID's to a Cisco Wireless Network ControllerAdd/remove/modify AAA authentication to a Wireless ControllerAdd/remove/modify AP power levels and their assigned channelsComplete over-the-air wireless network capturesCisco ISE ServerMust know how to add/remove devices into Cisco ISEMust know how to create AAA profiles to aid in network authentication.Must know how to troubleshoot authentication issues when devices are experiencing authentication and authorization issues.Firewalls and VPN's:Experienced in creating, diagnosing connectivity issues and maintaining site-site VPN tunnelsExperienced in patching and upgrading network firewalls – both appliance-based and virtual.Network SwitchesExperienced in adding/removing new VLANs and subnets to L3 switches using IPv4 and IPv6Experienced in common network routing protocolsExperienced in adding, removing and modifying network ACL'sExperienced in installing, troubleshooting, maintaining server hardware componentsExperienced in installing, troubleshooting, maintaining NAS hardware componentsServer HardwareVirtualizationExperienced in installing VMWare ESXi, Hyper-V, or another Hypervisor on new serversExperienced in adding and managing hostsExperienced in deploying and maintaining virtual machines and templatesMicrosoft Windows and SQL ServerExperienced in building new Microsoft Windows Servers in a virtual environmentExperience in configuring and managing Microsoft Active Directory deploymentsExperienced in deploying LINUX based OS's in a virtual environmentAble to install Microsoft SQL server as needed to support various applicationsX509v3 CertificatesExperienced in creating certificate key files, CA certificates and server certificates for SSL/TLS encryption.Experienced in creating and converting certificates from any given file format to another certificate file format (ex: PKCS#12 to PEM)Minimum Qualifications, Education & ExperienceMust be at least 18 years of ageBachelor's degree from an accredited college or university is requiredMSCE, CWNA, CCNA, CCIE or equivalent experience desired5+ years related experienceExperience in 5 or more of the key areas below:Cisco or Aruba Wireless Network ControllersCisco Identify Services Engine or Aruba ClearPassEnterprise Firewalls (ASA, PAN, or SRX)Site to Site VPN setup and maintenanceCisco Catalyst Network SwitchesWireShark Packet AnalysisEmbedded Wireless Network Client supportServer and NAS HardwareMicrosoft Windows Server (2016 and newer)Microsoft SQL Server 2016 and newerVirtual Host ManagementSupport of Wireless Medical Devices