Unknown Company

Senior Engineer, Interactive Voice Response – AI/ML

california, mo • Posted 1 weeks ago
Onsite Full Time IT & Technology

  • Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat)
  • Build and optimize multi-agent systems that enable intelligent, collaborative decision‑making to improve automation and customer experience
  • Collaborate with cross‑functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions
  • Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring
  • Stay at the forefront of AI and distributed systems research, bringing innovative approaches and tools into production environment

Requirements

  • 4+ years of professional software development experience within a Python or Java framework
  • 4+ years of experience in open‑source frameworks
  • 3+ years of experience with architecture and design
  • 3+ years of experience with AWS, GCP, Azure, or another cloud service
  • Bachelor's degree in computer science, Information Systems, or equivalent education or work experience
  • Hands‑on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++.

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