Senior Endpoint Protection Engineer

Senior Endpoint Protection Engineer

Location: Charlotte, NC – Cloud Shared Services team. We are seeking an experienced professional to serve as the primary administrator and operational owner of Pacific Life’s endpoint protection platform, ensuring reliable, secure, and effective endpoint protection through policy administration, alert response, platform health management, and integration with enterprise security and IT operations processes.

Responsibilities

• Act as the primary administrator and subject‑matter expert for the endpoint protection platform.
• Proactively configure, maintain, and optimize endpoint prevention and detection policies.
• Manage sensor lifecycle, coverage, versioning, and health across enterprise endpoints.
• Administer role‑based access controls and identity integrations (e.g., SSO, RBAC).
• Execute response actions such as host containment, process termination, and IOC management in support of Security Operations and Incident Response activities.
• Ensure alerts integrate effectively with SIEM and ITSM platforms.
• Support triaging and investigating detections and alerts in coordination with Security Operations and Incident Response teams.
• Partner with Security Operations and Incident Response teams on investigations and post‑incident reviews.
• Maintain documentation, runbooks, and standard operating procedures.
• Participate in change management and risk review processes for policy updates.
• Support audits, assessments, and compliance reviews related to endpoint security.
• Identify opportunities to improve platform efficiency, reliability, and automation.

Qualifications

• 3–5+ years of experience in systems or security platform administration.
• Hands‑on experience administering CrowdStrike Falcon or a comparable EDR platform.
• Strong understanding of endpoint security concepts and incident response workflows.
• Experience supporting Windows, Linux, and macOS environments.
• Ability to operate independently in a production enterprise environment.

Desired Skills

• Experience integrating endpoint security platforms with SIEM or ITSM tools.
• Scripting or automation experience (PowerShell, Python, Bash).
• Experience in regulated or highly controlled environments.
• Relevant security or platform certifications.

Benefits

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Medical, Dental, Vision, and Wellbeing Reimbursement Account for you or eligible dependents.
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
• Paid parental leave and an Adoption Assistance Program.
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Compensation

Base pay range: $103,140.00 – $126,060.00. The actual compensation offered will depend on several factors, including experience, qualifications, and geographic location. Most employees are eligible for additional incentive pay.

EEO Statement

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.