GovCIO is seeking an experienced Senior CRM developer to advance a Microsoft Dynamics CRM system and customer portal through Agile delivery. The role is mostly remote, with occasional onsite work at a Washington, DC client site.
You will implement user stories, mentor teammates, and drive quality feedback across acceptance criteria and testing. You will also leverage AI features in Dynamics for Call Center and Customer Service, including Copilot Studio, IVR, Chat, and DocIntelligence, while
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