Detail-oriented and organized, the full-time Senior Documentation Coordinator will manage customer documentation processes, ensuring accuracy and efficiency while working remotely and collaborating across multiple departments. Key responsibilities: Manage and verify customer data queues in Salesforce, including duplicate and physician verification Review and assign documentation tasks related to customer consent and voicemail inquiries Audit and link received documentation to appropriate customer records while providing feedback to management Required qualifications: Associate's degree and 3+ years of related experience in a professional environment Knowledge of diabetes and experience supporting customers with diabetes is preferred Experience with Salesforce CRM is preferred Demonstrated initiative and a strong customer service orientation Ability to manage multiple priorities in a fast-paced environment