Senior Document Production Associate

Providing document production services for clients, the full-time Senior Document Production Associate on the 2nd shift will perform word processing tasks, assess job requests, and ensure completion according to established policies, working from Wednesday to Sunday, 2:00 - 11:00 p.m. CT. Key responsibilities Perform document production work according to established policies and procedures Assess job requests, identify processes needed, and ensure appropriate completion throughout the task lifecycle Exercise independent judgment to edit, proofread, and complete document production requests to client satisfaction Required qualifications High school diploma or equivalent required; higher education preferred Minimum 3 years' experience in a legal, banking, or large corporate environment Advanced skill in MS Office software (Word, Excel, PowerPoint) and strong typing skills Experience with document production and word processing preferred Ability to troubleshoot complex software or hardware issues independently