Senior Disruption Designer

Overview

Steampunk is seeking a Senior Disruption Designer to guide clients through our Design Intelligence® framework, driving adoption across multiple workstreams of a large federal advisory program — from portfolio changes to workforce transformation. You'll focus on the people impacted by change, engaging them to embrace new ways of working while identifying and mitigating resistance.

Responsibilities

Responsibilities:

• Facilitate workshops and interviews to frame pain points, define problem statements, and determine change readiness and resistance areas
• Run change readiness assessments identifying change champions, pilot participants, and likely resistance ahead of major transitions
• Synthesize research and data into compelling stories and presentations that shape transformation and change-enablement recommendations
• Instrument adoption telemetry and run stakeholder pulse checks supporting shared-services adoption targets
• Facilitate Disruption Design workshops producing prioritized critical-path adoption plans across portfolio, identity, workforce, and communications initiatives
• Develop and deploy pilot plans, communication plans, and training campaigns in partnership with key stakeholders, supporting IT-change adoption targets
• Support workforce transition change management toward the program's staff-independence target
• Collaborate and communicate stakeholder and user needs across a cross-functional Agile team

Qualifications

Required:

• Ability to obtain and maintain a U.S. government security clearance
• Bachelor's degree, preferably in Organizational Development, Psychology, Business, or a related field
• 8+ years of organizational change management experience, including large-scale technology or process transformation programs, with strong grounding in established change management models and best practices
• Demonstrated experience with change readiness assessment methodologies and adoption measurement
• Experience conducting current-state assessments and future-state visioning to inform change and communication plans
• Experience conducting stakeholder interviews and synthesizing findings into action and training plans
• Demonstrated ability to think strategically across multiple concurrent workstreams and stakeholder ecosystems
• Proficiency with PowerPoint and collaboration/workshop tools (e.g., Mural)
• Strong stakeholder engagement and communications-campaign design skills
• Excellent written communication and presentation skills, including the ability to craft compelling stories from research and data
• Experience working within an Agile delivery framework, integrating change management activities into program cadences

Preferred:

• Federal or large enterprise client experience
• Experience supporting change management across multiple concurrent workstreams (portfolio, identity, workforce, communications)
• Prosci or CCMP change management certification
• Experience in Human-Centered Design / Customer Experience Design
• Experience collaborating within a multidisciplinary delivery team, including service designers, UX/CX designers, and technical specialists
• Previous experience working as a consultant