TriWest Healthcare Alliance seeks a Director of Contact Center Operations to lead the TRICARE and VA Community Care Network programs, guiding strategy, operations, and stakeholder engagement. You will oversee claims, enrollment, referrals, and guarantees, while driving efficiency and compliance across government contracts.
The role emphasizes partnership with DoD/VA, performance management, and innovative enhancements to call center processes, ensuring high-quality care for veterans and active
#J-18808-LjbffrSenior Director, TRICARE & VA CCN Operations in el paso at Unknown Company
This position is listed as contract and onsite.