Senior Director, Software Engineering - Agent Builder

Senior Director, Software Engineering – Agent Builder

Bentonville, AR

703 Associate Dr, Bentonville, AR

Requisition ID: R-

Annual salary: $160,000 - $320,000/yr

Contract: Regular / Permanent

Position Summary

Defines and leads the enterprise Agent Builder function — establishing the operating model, quality standards, and portfolio strategy for how Walmart designs, deploys, and scales production-grade autonomous agents. Leads Distinguished, Principal/Staff Builders, and Senior Agent Builders. Engages directly with EVP-level stakeholders.

What you’ll do

Enterprise Function Strategy & Operating Model

• Define and own the enterprise Agent Builder strategy — vision, operating model, intake criteria, and quality standards.
• Determine organizational structure: when to embed builders within BUs vs. centralized delivery.
• Build governance framework for autonomous agent deployment in partnership with AI Governance & Trust.
• Champion the "biz/tech" model across Global Tech and business leadership.
• Set strategic direction for agentic tooling and platform adoption across the enterprise.
• Own the enterprise agent portfolio, ensuring every program delivers measurable business outcomes.
• Engage directly with EVP-level business partners to identify high-value automation opportunities.
• Own portfolio-level outcome reporting to senior leadership.
• Triage and prioritize incoming automation requests for maximum force‑multiplier impact.
• Establish portfolio-level KPIs and dashboards tracking aggregate business impact.

Portfolio Ownership & Business Outcomes

• Own the enterprise agent portfolio, ensuring every program delivers measurable business outcomes.
• Engage directly with EVP-level business partners to identify high-value automation opportunities.
• Own portfolio-level outcome reporting to senior leadership.
• Triage and prioritize incoming automation requests for maximum force‑multiplier impact.
• Establish portfolio-level KPIs and dashboards tracking aggregate business impact.

Agentic Program Design & Technical Oversight

• Provide technical and strategic guidance across the portfolio — reviewing architectures, flagging risks.
• Lead design reviews for complex multi‑agent programs.
• Ensure human‑in‑the‑loop design, monitoring, and rollback capability.
• Drive adoption of shared Agent Builder patterns, reusable components, and tooling standards.

Team Leadership & Talent Development

• Hire, develop, and lead Distinguished Agent Builders, Principal/Staff Agent Builders, and Senior Agent Builders.
• Build high‑performance culture rooted in ownership, speed, and measurable impact.
• Define team structure, capacity planning, and talent development strategy.
• Create clear career progression paths for both IC and People Leader tracks.

Minimum Qualifications

• Degree + 10 years in business ops, strategy, product, tech, or AI/automation.
• Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 7 years’ experience in software engineering or related area; 4 years’ supervisory experience.
• Option 2: 9 years’ experience in software engineering or related area; 4 years’ supervisory experience.

Preferred Qualifications

• Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

703 Associate Dr, Bentonville, AR 72716, United States of America

Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Discount Card – Get 10% off – Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in store and on select items at Walmart.com. Eligible after 90 days of employment.
• Live Better U – 100% covered – Earn a degree or in‑demand skills certificates with no debt—Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
• Enjoy 401(k) matching and stock purchase plans.
• Paid time off – Take a break as needed for vacation, sick leave, holidays, parental leave, and more.
• Medical, dental, vision, and wellness programs for you and your family.
• Access mental health resources and assistance programs for life’s challenges.
• Training, leadership programs, and clear paths to advance.

Campus & Community

Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.