Senior Director, Sales Engineering

• Lead business-critical initiatives involving Inovalon’s Provider products, technologies, and analytics to drive healthcare value and efficiency


• Lead the Sales Engineering team and bridge Commercial Strategy, Sales, Engagement and Execution teams, and customers


• Define direction, accountability, and growth for the Sales Engineering team


• Use knowledge of Provider Revenue Cycle Management workflows, healthcare data, clinical technology, and analytics to expand offerings to existing and new customers


• Influence pipeline, bookings, adoption, and expansion objectives through clear performance metrics and accountability


• Drive commercialization excellence and participate in early adopter programs


• Build and develop a high-performing Sales Engineering organization through recruitment, coaching, talent development, and performance management


• Define and execute the Sales Engineering strategy, operating model, coverage model, and resource allocation approach


• Leverage healthcare contacts and company-provided contacts to present Provider solution features and capabilities


• Partner with Sales and Execution teams to evaluate client needs and requirements and demonstrate product value


• Craft custom solutions with subject matter experts, sales teams, and product and engineering leaders


• Serve as Inovalon’s external/commercial representative with channels and partners as needed


• Maintain compliance with company policies and HIPAA requirements

Requirements

• Minimum 10 years of relevant healthcare industry experience, specifically emphasizing healthcare RCM, technology, and analytics methods, required


• Minimum 5 years of experience successfully leading teams to sales and revenue goal attainment


• Ability to influence cross-functional team members and business partners toward common goals


• Superior oral and written communication skills


• Credibility and ability to build trust with diverse internal and external stakeholders


• Outstanding problem-solving and analytical skills


• Mastery of Microsoft Word, Excel, PowerPoint, and Outlook


• Excellent attention to detail


• Positive, professional, patient, and solution-oriented attitude


• BA or BS degree in a technical or business discipline or related field required


• Master’s degree or equivalent preferred


• Ability to comply with confidentiality and HIPAA requirements


• Must be authorized to work in the United States


• Position is not eligible for immigration sponsorship

Core Competencies

Demonstrates expertise in Healthcare Revenue Cycle Management, analytics, and technology, with a strong focus on leading Sales Engineering teams to achieve sales and revenue goals. Proven ability to influence cross-functional teams and build trust with stakeholders while maintaining compliance with HIPAA requirements.

Highest-signal resume keywords

• Healthcare Revenue Cycle Management


• Sales Engineering Leadership


• Cross-Functional Team Influence


• Microsoft Office Mastery


• HIPAA Compliance

Hard Skills

• Healthcare Analytics


• Sales Strategy Development


• Performance Metrics Definition


• Custom Solution Crafting


• Talent Development


• Resource Allocation


• Commercialization Excellence


• Client Needs Evaluation


• Problem-Solving


• Analytical Skills

Soft Skills

• Oral Communication


• Written Communication


• Trust Building


• Attention to Detail


• Solution-Oriented Attitude

Industry Keywords

• Healthcare Industry Experience


• Sales and Revenue Goal Attainment


• Stakeholder Engagement


• Confidentiality Compliance


• Technical or Business Degree

Tools & Technologies

• Microsoft Word


• Microsoft Excel


• Microsoft PowerPoint


• Microsoft Outlook