Senior Director, Patient Experience Shared Services - Hybrid

Genentech is seeking a Senior Director of PX Shared Services to lead and transform enabling capabilities across the Patient Experience function. You will direct PRC leadership, drive workforce planning, and govern third-party partners while aligning to enterprise performance metrics.

You will also guide process excellence, regulatory compliance, and cross-functional workflow optimization with external partners to scale patient support globally. Hybrid schedule in South San Francisco is offered.