Senior Director, Order Fulfillment & Install Experience

Brightspeed is seeking a Senior Director, Order Operations and Fulfillment to lead the end-to-end order-to-install process across Sales, Customer Experience, Field Operations, Network Operations, IT, Marketing and Planning. You will own the critical operational metrics and drive cross-functional accountability to improve conversion and on-time installations.

This role focuses on identifying bottlenecks, removing friction, and accelerating performance improvements throughout the order journey,