Senior Director, Operations & Finance

Responsibilities

• Oversee day-to-day accounting operations and month-end close
• Manage the P&L, cash flow, and balance sheet in partnership with external accountants or finance staff
• Own financial reporting cadence — weekly, monthly, and quarterly — with written summaries that translate numbers into clear business context for the CEO and leadership team
• Lead annual budgeting and quarterly reforecasting cycles across departments
• Build, own, and continuously improve the company's forecasting infrastructure — revenue models, scenario plans, cash flow projections, and departmental budgets
• Design templates and reporting frameworks that bring consistency and clarity across finance, inventory, and operations
• Own inventory health across all channels — e-commerce, retail, and wholesale if applicable
• Ensure buy quantities align with forecasted demand and marketed products; proactively flag risk and opportunity
• Lead markdown and clearance strategy in partnership with merchandising
• Own the 3PL relationship end-to-end: SLA compliance, billing accuracy, fulfillment performance, and issue resolution
• Manage inbound/outbound logistics, freight, and carrier relationships
• Drive continuous improvement across the fulfillment operation with documented processes and clear accountability

Requirements

• 8–12 years of experience in finance, operations, or a hybrid role — ideally within DTC, e-commerce, or consumer products
• A builder: you don't inherit systems, you create them. Your forecasting models, budget templates, and reporting frameworks become the operating standard for the teams around you
• A communicator: you write clearly and concisely. Your weekly finance summaries and ops recaps don't require a translator — they give leadership exactly what they need to make a call
• Tech-forward: you actively seek out tools, automation, and AI-assisted workflows that reduce manual work and increase accuracy. You're not waiting for someone to hand you a better system — you build it
• Deeply organized: you run a tight close process, maintain clean files, and create structure that others can follow without you in the room
• Cross-functional by nature: you know how to work with a merchandising team, a performance marketing lead, and a warehouse in the same week — and you understand how their decisions ripple into your models
• You've owned a 3PL relationship and know what good fulfillment performance looks like — and what to do when it breaks down
• Startup or scale-up experience strongly preferred; you know how to build without over-engineering
• Nice to Have Experience with (ERP/OMS/planning tools — e.g., Shopify, NetSuite, Cin7, Inventory Planner, etc.)
• Background in women's fashion, apparel, or lifestyle brands
• Experience supporting a business through a sale, raise, or operational transition