Senior Director of Business Operations - OB/GYN

Overview

Senior Director of Business Operations-OB/GYN functions as a senior business operations leader for all markets for OB/GYN services across Sentara Medical Group. Directs and oversees the efficient and effective operations of practice locations across multiple markets. Supervises Directors.

Location and Shift

City/State: Charlottesville, VA

Work Shift: First (Days)

Responsibilities

• Responsible for the overall business operations of all assigned practices, as well as activities that relate to the future growth and business strategy for OB/GYN services.
• Align operational strategy with health plan and system needs, while ensuring the highest standards of healthcare delivery, outcomes and constant patient focus.
• Develop operational support strategies to address productivity, operational performance, staff retention and patient satisfaction.
• Ensure appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs.
• Exhibit strong communication, presentation and listening skills to ensure region-wide collaboration and coordination, especially as concerns physicians, employees, and the community.
• Ensure positive employee relations and trust through communication, education, consistency, and dependability.
• Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
• Evaluate impact of practices on quality, experience, and total cost of care.

Education and Experience

• Master’s Level or Doctorate Degree required in Healthcare related field.
• Managing business operations 5+ years to support healthcare delivery services.
• Financial planning and management, talent management.
• Hiring, developing, and managing multidisciplinary teams to deliver measurable results among patients.
• Collaborating with Acute, Health Plan and Ambulatory leaders to optimize and grow medical practice footprint and ensure appropriate communication.
• Understanding of IT solutions to support appropriate workflows and referrals to services.

Attributes

• Execution-focused; Analytical problem-solver and decision-maker.
• Strategic mindset, Results oriented, Attention to detail.
• Collaborative; Influential people leader.
• Business acumen, Communication.

Skills and Knowledge

• Building, managing, and leading teams; Meeting management.
• Practice management. HR, marketing.
• Compliance practices in health care. APP and MD regulations and practice.
• Comprehension of Revenue Cycle workflows.
• Leader development.

Benefits

• Medical, Dental, Vision plans.
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000.
• Paid Time Off and Sick Leave.
• Paid Parental & Family Caregiver Leave.
• Emergency Backup Care.
• Long-Term, Short-Term Disability, and Critical Illness plans.
• Life Insurance.
• 401k/403B with Employer Match.
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education.
• Student Debt Pay Down – $10,000.
• Reimbursement for certifications and free access to complete CEUs and professional development.
• Pet Insurance.
• Legal Resources Plan.
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Equal Opportunity & Workplace Policies

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote Work Eligibility

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.