Senior Director of Business Operations - OB/GYN

Senior Director of Business Operations-OB/GYN functions as a senior business operations leader for all markets for OB/GYN services across Sentara Medical Group. Directs and oversees the efficient and effective operations of practice locations across multiple markets. Supervises Directors.

Responsibilities

• Responsible for the overall business operations of all assigned practices, as well as activities that relate to the future growth and business strategy for OB/GYN services.
• Aligns operational strategy with health plan and system needs, while ensuring the highest standards of healthcare delivery, outcomes and constant patient focus.
• Develop operational support strategies to address productivity, operational performance, staff retention and patient satisfaction.
• Ensures appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs.
• Exhibit strong communication, presentation and listening skills to ensure region-wide collaboration and coordination, especially as concerns physicians, employees, and the community.
• Ensure positive employee relations and trust through communication, education, consistency, and dependability.
• Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
• Evaluate impact of practices on quality, experience, and total cost of care.

Education/Experience

• Master’s Level or Doctorate Degree required in Healthcare related field.
• Managing business operations 5+ years to support healthcare delivery services.
• Financial planning and management, talent management.
• Hiring, developing, and managing multidisciplinary teams to deliver measurable results among patients.
• Collaborating with Acute, Health Plan and Ambulatory leaders to optimize and grow medical practice footprint ensure appropriate communication.
• Understanding of IT solutions to support appropriate workflows and referrals to services.

Attributes

• Execution-focused; Analytical problem-solver and decision-maker.
• Strategic mindset, Results oriented, Attention to detail.
• Collaborative; Influential people leader.
• Business acumen, Communication.

Skills and Knowledge

• Building, managing, and leading teams; Meeting management.
• Practice management. HR, marketing.
• Compliance practices in health care. APP and MD regulations and practice.
• Comprehension of Revenue Cycle workflows.
• Leader development.