Senior Director of Account Management

Leading a high-performing Account Management organization, the remote Senior Director of Account Management will develop talent, establish performance expectations, and ensure alignment with company priorities to deliver exceptional client outcomes. Key responsibilities Lead, coach, and develop Account Executives and Account Management leaders to achieve individual and organizational goals Establish clear expectations and performance standards across the Account Management organization, ensuring proactive client relationship management Partner with cross-functional teams to deliver an integrated client experience and represent Account Management in leadership discussions Required qualifications 10+ years of experience in Account Management, Client Success, or a related client-facing function 5+ years of people leadership experience, including managing managers and/or senior-level professionals Experience working with various clients, including small to enterprise-level employers and health plans Bachelor's Degree required; healthcare or related industry experience strongly preferred Strong strategic thinking, business acumen, and decision-making skills