Ariat International is seeking a Senior Director, Call Center to lead the team and the technology that turns customer questions into loyalty, shaping a service culture that reflects the brand. This high-visibility role reports to the executive team and influences product, journeys, and operations.
The role oversees multi-channel support, workforce planning, and the evaluation of CRM, telephony, and AI-enabled tools to deliver sharp experiences, strong metrics, and scalable operations across the
#J-18808-LjbffrSenior Director, Multichannel Call Center Leadership in san leandro at Unknown Company
- Typical pay
- $37,330–$52,550
For context, most customer service representatives earn between $37,330–$52,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.