NearU Services, a nationwide home services platform, seeks a Director of Call Center Operations to lead and optimize our multi-location call center network. You will shape strategies, improve key metrics, and build high-performing teams across brands to deliver exceptional customer experiences.
The role requires strong analytical leadership, experience with CRM/ATS and workforce tools, and a track record of scaling operations in a fast-paced environment.
#J-18808-LjbffrSenior Director, Multi-Location Call Center Operations in charlotte at Unknown Company
- Typical pay
- $36,500–$52,550
For context, most customer service representatives earn between $36,500–$52,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.