CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy across payor products and member communications. You will partner with product, design, marketing and communications to align priorities and drive cohesive experiences that improve clarity, engagement and adoption.
The role may be remote or hybrid nationwide, with 10+ years in customer or member experience and a proven ability to lead complex portfolios.
#J-18808-LjbffrSenior Director, Member Experience & Communications in olympia at Unknown Company
This position is listed as full time and able to be worked remotely.