CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy for payor-focused products, emphasizing clear member communications across the end-to-end journey.
The role guides experience principles, communication patterns, and portfolio direction with product, design, marketing, and communications partners, ensuring cohesion and adoption. This senior leadership position may be remote or hybrid and requires extensive experience in healthcare and customer experience.
#J-18808-LjbffrSenior Director, Member Experience & Communications Strategy in santa fe at Unknown Company
This position is listed as full time and able to be worked remotely.