Collective Health is recruiting a Senior Director of Member Experience Engineering to lead a multi-domain engineering effort—member digital experiences, advocate tooling, and the contact center. You will set strategy, drive AI initiatives, and own the CCaaS platform and analytics.
You will build and scale a team of engineers, partner with product/design, ensure HIPAA compliance, and deliver impactful improvements to member and advocate experiences at scale.
#J-18808-LjbffrSenior Director, Member Experience & AI Engineering in lehi at Unknown Company
This position is listed as full time and onsite.